As a result of changing technology and unstable environment, your company is planning to undertake restructuring of the business. the employees in your company are worried about this upcoming change and many of them are anxious due to a fear that they will lose their jobs as a result of this change. but that is not the case. the company only wants to restructure its business units, and it is not planning to cut down on jobs. in such a situation, which of the following techniques is most likely to be used by your company to deal with the employees' resistance to change? a) implementing changes fairlyb) education and communicationc) participationd) manipulation and cooptatione) coercion
education and communication
Explanation: In simple words, education refers to learning some skills that can help an individual to perform some specific tasks. While communication refers to transfer of message or information from one source to another either verbally or in written manner.
In the given case, the employees are feeling scared regarding the changes thus the company can communicate their employees that no one is going to loose the job. The company can also educate their employees so they can effectively cope with the changes.
B) education and communication
Change for any organisation is important in order to grow and meet the current needs of the business. The decision to reform, or restructure the business is take by senior management.
This sometimes create a challenge for employees. As they might not be aware of new techniques and technology, and how to use such technology, in that case active participation of management to ensure the good performance of the company.
Management can educate the employees for such change and help them, guide them and clear communication will solve such problem as faced by the employees.