Business letters can be used to request information or action. Familiarize yourself with the organization of these direct request letters so that you can communicate your purpose and achieve a positive outcome. The opening of a direct request letter should or express a polite command.
The statement is: True.
Business letters communicate relevant information to other businesses or top managers within the same company from where decisions can or have to be made. For such purposes, a business letter has to be objective, direct, unbiased, avoiding all types of grammatical errors such as the use of hidden verbs, exuberance, or redundancy.
While writing the message, the opening sentence must summarize the action that should be taken politely. Following, the body should explain the request with logical facts to finally reiterate the action that must be done in the closing appreciating the earliest attention to the matter.