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Social Studies, 08.11.2019 01:31 liliaboop2012

Janet had to deal with a very difficult customer who wanted to be given complimentary services such as free flights and upgrades on future flights when he very vocally complained in the airport about delays and lost luggage. he screamed at janet and was very offensive. her supervisor made janet feel a little better about the unsettling experience by offering support and commending her on how she handled the difficult passenger.

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